OUR BREXIT PROMISE
Good news – we’re now offering free returns on all orders from the European Union.
Create your returns label here:
IMPORTANT: Any stock that is returned to our warehouse is quarantined for 72 hours before being processed by staff in protective gloves. This may add a few extra days on you receiving your refund.
Clearly, mark on the delivery & returns note included with your order which items you are returning and the reason for returning them.
Please ensure this form is enclosed inside your parcel before sending.
If you can't locate your Delivery & Returns Note, you can download a blank one by clicking here
Non European Union Returns
At the moment, Fred Perry does not cover the cost of Non European Union returns by post. If you have made a purchase, please return to the following address in the Netherlands.
FRED PERRY (E-COMMERCE)
FRED PERRY LIMITED
C/o DHL SUPPLY CHAIN
DE RIEMSDIJK 1
4004 LC TIEL
We would recommend you to return the items via Post Office, not a courier service as your parcel could become stuck in customs and we cannot be responsible for any fees incurred.
For your protection, we advise that you use a recorded delivery service and obtain a 'Proof of Posting Certificate'. We cannot accept liability for goods that get lost or damaged in transit back to us.