OUR BREXIT PROMISE
Good news – we’re now offering free returns on all orders from the European Union.
Create your returns label here:
IMPORTANT: Any stock that is returned to our warehouse is quarantined for 72 hours before being processed by staff in protective gloves. This may add a few extra days on you receiving your refund.
Clearly, mark on the delivery & returns note included with your order which items you are returning; the reason for returning them and whether you would like an exchange or refund. We are only able to exchange an item for the same style in a different colour/size.
Please ensure this form is enclosed inside your parcel before sending.
If you can't locate your Delivery & Returns Note, you can download a blank one by clicking here
Non European Union Returns
At the moment, Fred Perry does not cover the cost of Non European Union returns by post. If you have made a purchase, please return to the following address in the Netherlands.
FRED PERRY (E-COMMERCE)
FRED PERRY LIMITED
C/o DHL SUPPLY CHAIN
DE RIEMSDIJK 1
4004 LC TIEL
We would recommend you to return the items via Post Office, not a courier service as your parcel could become stuck in customs and we cannot be responsible for any fees incurred.
For your protection, we advise that you use a recorded delivery service and obtain a 'Proof of Posting Certificate'. We cannot accept liability for goods that get lost or damaged in transit back to us.