How long will it take for the refund to show on My Account?

Once we receive your parcel, it will be processed within 10 working days (during busy periods this may vary).

Please allow an additional 3-5 working days for the credit to appear on the original form of payment.

Please note that we do not have any control over this part of the process. We are not liable and cannot take any responsibility for any bank charges that you may incur during the refund process.