Customer Care Team
RETURNS & REFUNDS
RETURNS & REFUNDS
Returning my Order
How do I know you have received my returned goods?
How do I return items to you?
What is your Returns Policy?
Can I return my online order to one of your stores?
Can I return by post an item purchased in a Fred Perry shop?
I am missing my Delivery & Returns note
My Refund
How long will it take for the refund to show on My Account?
Can I get my refund processed into a different card?
Can I claim VAT back on my purchase made online?
Why wasn't I refunded the delivery charge when my return was processed?
I have been refunded the incorrect amount
Exchanges
How do exchanges work?
How can I return an item I received as a gift?
I have a faulty item bought in a non-Fred Perry store
International Returns
How do I return my order from outside the UK?
Can I return my item(s) in a Fred Perry shop?
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