How do I know you have received my returned goods?

Please remember you can monitor the progress of your returning parcel here by using your Yodel tracking number.

We will email to notify you as soon as your return has been processed by our warehouse.

In the unlikely event that you don't receive this email within 10 working days from the day the parcel has been delivered to our facilities, please contact our Customer Care Team, who will look into this as a matter of urgency.

Please state the tracking/reference number when you contact us.