How do I cancel my order under the Distance Selling Regulations?

In line with the EU Distance Selling Regulations, you have 7 working days (from the day after you receive your goods) to cancel the contract for your order with us. You must let us know in writing by email, stating your wish to cancel the contract and ensuring you quote the order number in all correspondence. Add contact detail?

We will refund you the original purchase price and the delivery charge if applicable. If you have already received the goods, you will need to return the entire order at your cost or via Yodel (formerly Collect+), a free returns service offered to UK customers.

If you are returning an item because of an error on our part or because it is faulty, please contact our Customer Care Team who will be able to guide you with the procedure.

For further information about making a return, please click here.