We offer a free returns service via Collect+ to all our UK customers. You can find all the information below.
RETURN WITH COLLECT+
Return your unwanted items as conveniently as possible at a Collect+ Drop Point in one of thousands of local corner shops, shopping centres and petrol stations. With many Drop Points open 7 days a week with flexible hours, Collect+ offers a simple alternative to the Post Office at absolutely no cost.
To return your unwanted items through Collect+:
1. Simply mark on the delivery & returns note included with your order which items you are returning and the reason for returning them for a refund. Please ensure this form is enclosed inside your parcel before sending.
2. Carefully peel off the Collect+ label and attach it to your parcel, ensuring that all original delivery labels are covered to avoid confusion.
3. Take your parcel to one of the Collect+ Drop Points. You will be given a receipt and tracking code to monitor your parcel online.
Find your nearest Collect+ Drop Point at www.collectplus.yodel.co.uk
If you have misplaced your Delivery & Returns Note, please download one here
You can create a complementary label directly from Collect +.
Please note you will need a printer if you download the blank Delivery & Returns Note or if you create a new Collect+ label.
You can also return your online order at one of our Shops. Find your local shop on our Shop Finder. You can return an order to our shops for a refund within the 28 day window.